Property Maintenance
We keep your investment safeguarded
Maintenance and Property Inspections
Ellis Home Source is a proud partner of SuperTenders and has entrusted them to handle our maintenance coordination efforts since 2014.
SuperTenders handles all of our maintenance coordination from troubleshooting any issues residents may have all the way to entering work orders in our cloudware to make sure your maintenance needs are met in a timely and satisfactory fashion.
We have a dedicated team of staff that handles all these issues for us and acts as a crucial part of our team.
Super Tenders maintenance team utilizes Ellis HomeSource selected, trusted group of preferred vendors that we work with on a regular basis. These vendors give us preferred pricing and they know the value of servicing our residents with Friendly, Enthusiastic and Professional service.
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Our Guarantees Protection you can rely on
Cancel Anytime
We believe in quality customer service. If for any reason you wish to discontinue your service with us, you can cancel your agreement at any time with no penalties.
Results Before Payments
You don’t pay us until we show results! If we are leasing your property, we do all the work up front and you don’t pay us until you get a qualified tenant.
Leasing Guarantee
Our leasing guarantee states that if a tenant does not fulfill at least 3 months of a lease term, we will find you a new tenant for free.
Owner Communication Guarantee
You will never feel in the dark about your property. We provide consistent updates, detailed monthly reporting, and are always available to discuss performance, strategy, or concerns. Calls and emails are returned within one business day — guaranteed.
Transparency Guarantee
No hidden fees. No surprise charges. No confusing statements. Every expense, invoice, and repair is documented and accessible in your owner portal so you always know exactly where your money is going.
Proactive Management Guarantee
We don’t just react to problems — we work to prevent them. Through routine evaluations, market reviews, and proactive maintenance oversight, we protect your property and your long-term investment.
Market Performance Guarantee
We continually monitor rental market trends and will proactively recommend rent adjustments, lease strategies, or improvements to keep your property competitive and performing at its highest potential.
Maintenance Oversight Guarantee
All maintenance is handled promptly and professionally using trusted, vetted vendors. We negotiate fair pricing, oversee the work, and ensure quality control — protecting both your property and your bottom line.
Owner Alignment Guarantee
Your goals are our priority. Whether you’re focused on cash flow, long-term appreciation, or portfolio growth, we align our strategy with your objectives and treat your investment as if it were our own.
Long-Term Relationship Guarantee
We are not here for one lease — we are here for the life of your investment. Our goal is to build lasting relationships rooted in trust, performance, and consistent communication.