About Us
We are a full-service property management company dedicated to helping property owners protect, grow, and maximize the value of their investments. With a management team that includes a Certified Property Manager (CPM) and multiple licensed real estate professionals, we bring experience, expertise, and professionalism to every property we manage.
Our business is built on one core principle: providing reliable, high-quality management solutions tailored to each client’s unique needs. From day-to-day operations to long-term investment strategy, we focus on keeping properties running smoothly, increasing market desirability, and enhancing overall investment value.
Property owners throughout the DFW area trust us because we deliver results. We understand that a well-managed property attracts quality residents, reduces vacancy, and improves profitability. Our proactive approach ensures that every detail is handled with care, transparency, and efficiency.
Whether you own single-family homes, duplexes, condominiums, townhomes, or fourplexes, our experienced staff is committed to maintaining your property to the highest standards. We work diligently to attract and retain residents while protecting your investment and helping you achieve your financial goals.
At every level, our mission is simple: to provide professional property management that maximizes performance and peace of mind for our clients.
Work With UsOur Mission
ELLIS HomeSource Mission Statement
Our mission is to be the trusted partner for property owners, residents, and service providers, delivering professional, efficient, and personalized management solutions that enhance the value and livability of residential properties.
Our Vision
Provide professional property management that maximizes performance and peace of mind for our clients.
Our Core Values
Integrity
Honesty & Transparency in all Our Dealings.
Professionalism
Delivering Exceptional Service with Expertise & Dedication
Teamwork
Collaboration, Cooperation, and Mutual Support are Essential to the Company’s Success.
How We Demonstrate These Values Everyday
- "Respect First - Response Second": Before we react, we'll reflect. We'll treat everyone with respect, no matter the situation. The Golden Rule is our rule.
- "RESPONSE to Owners and Residents": We're not just in the business of property; we're in the business of people. When you need us, we'll be there—no excuses.
- "Just a Little Bit More": We're not just going to meet expectations; we're going to exceed them. It's the "just a little bit more" that sets us apart.
- "Curious Rather Than Furious or Judgmental": When things go wrong, we'll be curious about why, not angry or judgmental. It's a more productive (and less stressful) way to solve problems.
- "Do It Right the First Time...and When You Don’t Do It Right the First Time, Have a Back Up Plan": Preparation is key. We're always thinking ahead, so if something goes wrong, we've got a plan B (and maybe even a C).
- "No F-Bombs - Language is Important and Use it Prudently": Words are powerful. Let's keep our language clean and professional. After all, a little bit of politeness goes a long way.
Our Services
Learn more about our servicesMarketing
Effective marketing is essential to securing qualified tenants and maximizing rental income. Ellis HomeSource uses in-depth market analysis and proven marketing strategies to price your rental competitively, reduce vacancy time, and increase your return on investment.
Tenant Screening
Our thorough tenant screening process helps place reliable, long-term renters. We handle the entire leasing process, including background checks, credit verification, and rental history review, to get your property rented quickly and responsibly.
Rent Collection
We ensure consistent, on-time rent collection every month. With streamlined systems in place, you never have to worry about late payments or tracking deposits—we manage the entire rent collection process for you.
Maintenance
We protect your investment with proactive maintenance and detailed inspections at move-in and move-out. All maintenance requests are handled promptly, with clear documentation to preserve your property’s condition and value.
Financial Reporting
Our comprehensive financial reporting tools make managing your investment simple. Through your secure owner portal, you can access monthly statements, income reports, and important financial details anytime.
Eviction Protection
If eviction becomes necessary, we handle the process from start to finish to minimize stress and legal risk. Our team works quickly to regain possession and re-rent your property, reducing downtime and lost income.
Meet The Team
Rick Ellis
CAM, CPM, President & Broker
Since 1980, Mr. Ellis has been successfully involved in the operation of apartments and other residential rental real estate, handling a portfolio as large as 6,000 apartment units in four major markets. In 1984, Mr. Ellis began directing his efforts primarily to the individual investor/owner. His objective is to provide the same level of expertise and experience to the single family and duplex investor that is often offered only to large multi-family portfolios. Besides managing real estate, Rick is recognized as an industry expert in apartment marketing, property positioning, and the evaluation of rental markets and submarkets throughout the nation. Mr. Ellis is a much sought after speaker, making hundreds of presentations each year on topics from basic real estate management and resident retention to the economics of apartments.
Mr. Ellis received a Bachelor of Science in 1977 and Masters of Art in 1979 from Abilene Christian University, Abilene, Texas. He holds the Certified Property Manager (CPM) designation from the Institute of Real Estate Management. He also holds a Texas Real Estate Broker license and is an Eagle Scout.
Heather Shaw
Director of Property Management
All property management starts and ends with Heather!
She directs the team of managers, leasing professionals, maintenance coordination team and accounting team to make sure our property owners maximize the value of their real estate. She insures that our ELLIS residents and owners receive the service, attention and response for which Ellis HomeSource has come to be known.
Heather has 26 years in property management experience. She has worked new construction lease up properties, managed single family rental homes and small apartment communities. In addition Heather was a Recruiter and Trainer for a national multi-family developer.
Heather holds a BA from Southern Methodist University, is a licensed Texas real estate agent and Realtor. She has four adult sons and resides in Coppell, TX with her husband David.
Michelle Spigner
Property Manager
Organized, detailed, and strategic; this describes property manager, Michelle Spigner. With previous assignments as a legal assistant and inventory control manager, Michelle is an efficient and structured team member who brings a value enhancing approach to her work.
“I love the daily challenges of property management and different hats worn. I learn something new every day. The variety of folks I get to interact with on a daily basis and the challenges that allow me to be creative in my thinking motivate and drive me.”
“ELLIS provides the systems and procedures that allow me to actively manage my portfolio in real time. I get to be the human behind all those emails and online notifications that insures residents and owners always have a contact if there are questions or concerns.”
Michelle is a native of Irving TX and a graduate of Nimitz High School. She has three adult sons, 3 grandkids and now lives in Coppell, Texas. When possible, Michelle enjoys shopping, crafting, home projects, the outdoors, and family gatherings. Michelle is a licensed Texas real estate agent and Realtor.
AJ Theofanis
Facility Manager
Personable, approachable, and a connector. These are the words to describe our FEP - Friendly, Enthusiastic, and Professional Director of Leasing, AJ Theofanis. His extensive knowledge of the DFW submarkets enable him to position a property to create demand and the highest rent rate. For the prospect, AJ makes leasing fun with his laid back approach and genuine interest in the renters needs and wants. He is a go-getter and will provide advice in pricing, staging, and remodeling to maximize the income of a residential real estate investment. AJ is also a Texas Residential Leasing Specialist.
AJ earned a Bachelor of Science degree while playing D-1 soccer at Lipscomb University in Nashville. He lives in Lewisville with his significant other, Rhiannon, and their Wonderdog, Leo. The couple enjoy working out, movies, good food, quiet evenings, and time with their extended families.
Phillip Ellis
Director of Business Development
Phillip is at the forefront of ELLIS HomeSource's mission to connect with single-family rental property owners. Phillip's passion lies in understanding the unique needs of each owner and showcasing how ELLIS HomeSource can alleviate the complexities of property management while optimizing profitability. He is committed to building lasting relationships and expanding our reach, ensuring more property owners benefit from our expert services and proven strategies. Phillip has a finance degree from St. Edwards University in Austin, TX. While real estate is his vocation, football is his passion as he plays keeper for a men’s team and is an avid Atletico Madrid fan.
Loretta Taylor
Office Manager
Loretta Taylor started with Ellis Companies in 2001 as assistant to Rick Ellis in the running of his consulting and apartment locating companies, as well as the ELLIS HomeSource portfolio. Loretta is responsible for the day-to-day operations of the office Her responsibilities include accounting, human resources, and public relations for all of the Ellis Companies. If you want to know, "Where in the world is Rick?", contact Loretta and she will fill you in!
She is the primary administrator for the management company and helps to coordinate the activities between departments. Loretta is also responsible for major projects public training seminars, and owner relations. Loretta and her husband, Gary, are extreme NASCAR fans and love to travel. The only thing better are her 8 grandchildren!
Rick Proffer
CPM Senior Analyst
Rick Proffer has been involved in the management and operations of multi-family housing since 1977. He was Regional Vice President for one of the nation’s largest owners of apartments and Vice President of Operations for one of the industry’s largest apartment developers during his career. He has been involved with acquisitions, financial workouts, property renovations and turnarounds, and new construction lease-ups. He has successfully increased revenues and reduced expenses and developed quality management teams.
Since 1997, Mr. Proffer has provided consulting services to the multi-family industry. Consulting activities include market analysis and review of numerous proposed developments, including proposed LIHTC projects. Other services include temporary management, marketing, leasing, troubleshooting, and operations review of underperforming assets. Rick has served in various apartment associations, including terms as President of the Apartment Association of Greater Dallas and the Texas Apartment Association. He and his wife, Shelly, live in Mesquite. The couple have been intimately involved in a prison ministry for years.
